Version 1.3

Updated: 24th May 2018

Maintaining your privacy and your trust is very important to us. We strive to be especially clear on how we use your personal information, if and when we collect it, and on the ways in which we can work together to protect your privacy.

This document is for compliance with the UK Data Protection & Privacy legislation and the Applied GDPR (General Data Protection Regulation) also known as Regulation (EU)2016/679

This Privacy Policy explains the:

  • Identity and contact information of the data controller
  • Legitimate interests of the data controller or third party
  • Purpose of the processing and the lawful basis for the processing
  • Categories of personal data to be processed
  • Details of whether personal data came from direct or indirect sources
  • Recipients or categories of recipients of the personal data
  • Details of data transfers to a third country and safeguards
  • Length of time personal data is processed and any criteria used to establish the length of time the data is processed
  • Data Subject’s Rights (Your rights)
  • Right to complain to the supervisory authority/regulator
  • Details of any part of a statutory or contractual requirement and possible consequences of failing to provide the personal data
  • The existence of any automated decision making, including profiling and information about how decisions are made

What products and services are covered by this policy?

This Privacy Policy applies to the information that we may obtain from you through your use of our website(s), from your direct contact with our franchisees or a call handling centre, collectively called the “Services”. If you have any questions or need more information about these Services, please contact us at the email address in the section below.

Data Controller

For the purposes of the data protection & privacy legislation the Data Controller is:- Ovenu Franchising Limited (abbreviated to ‘we’ and/or ‘us’ throughout this notice)

Ovenu Franchising Limited is a Company Registered in England & Wales under Registration Number 3751822.

We are also registered at the Information Commissioner’s Office No.ZA225575

To contact us, please write to us at our Trading Address; Unit 3, Station Industrial Estate, Oxford Road, Wokingham Berkshire. RG41 2YQ or use Email: privacypolicyinformation@ovenu.co.uk

We will use the information we collect for a variety of purposes, including to:

  • Make our Services work for you;
  • Provide, operate, maintain, improve, personalise, and promote our Services;
  • Develop new products, services, features, and functionality;
  • Process and complete transactions, and send you related information, including purchase confirmations and invoices;
  • Communicate with you, including responding to your comments, questions, and requests; providing customer service and support;
  • Providing you with information about services, transmitting technical notices, updates, security alerts, administrative messages, and occasional marketing messages;
  • Providing other news or information about us;
  • Monitor and analyse trends, usage, and activities in connection with our Services;
  • Investigate and prevent fraudulent transactions, unauthorised access to our Services and other illegal activities

We only process personal data on a legitimate interest basis that such processing is necessary in order to enter into or perform a contract for our service(s) or provide further information about our franchise opportunities and/or;

We and our franchisees will legitimately process data to confirm any and all bookings made in keeping with The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and/or;

We and our franchisees will process data to supply you with accurately prepared and costed quotations prior to commencing works based on information you provide us with either verbally or via our website contact forms.

Providing further information about our franchised business opportunity is often supplied over a number of communications and there is always the option to unsubscribe at any time to stop receiving further information electronically. To stop receiving communications via any other media (by post for example), you can request this in writing to our Trading Address above.

All of the above is processed on the basis we have a legitimate interest which is not overridden by the rights or freedoms of the affected data subjects.

Categories of personal data and Sources

What information do we collect from you, and how is it used?

Direct:

You can visit our website without telling us who you are and without revealing any personal information about yourself. To provide full service however, we will most often need to collect some personal information. For instance, we collect information about you when you request a quotation or details of our franchise opportunity. The types of Information we collect may include email address, country of residence, your name, postal address and phone number.

We do not collect or process sensitive/special categories of personal data, nor facilitate processing personal data of data subjects under the age of consent (children).

Indirect:

From cookies: We may also collect “cookie” information that we may save to your computer or mobile device. Cookies are small data files stored on your hard drive or in device memory. We use cookies to improve and customise our Services and your experience; to allow you to access and use our Services ; to log visits and to understand which areas and features of the Services are most popular. We may also associate the information we store in cookies with personal information you submit while using our Services. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from websites you visit. If you do not accept cookies, however, you may not be able to use all aspects of our Services.

For specific information on cookies, please refer to Aboutcookies.org

Logs: We may record certain information and store it in log files when you interact with our Services. This information may include Internet protocol (IP) or other device addresses or ID numbers as well as browser type, Internet service provider, URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, your mobile carrier and system configuration information.

Analytics: We and our analytics providers also collect and store analytics information when you use our Services to help us improve our Services. We make sure this data is anonymous by not connecting any analytics data to personally identifiable data such as a name, email address, physical address or phone number.

How might we share information?

We are not in the business of renting or selling your personal information. We consider this information to be a vital part of our relationship with you. There are, however, certain circumstances in which we will share your personal information with third party data processors, as set out below:

The Ovenu business is run and operated as a Business Format Franchise under franchise agreement between Ovenu Franchising Limited and our franchisees.

Our appointed franchisees process data in accordance with our Internal Privacy Policy stipulations and in accordance with the Terms of their Franchise Agreement with us.

Newsletter Service: We use a commercial application to facilitate our newsletter service and there is the opportunity to unsubscribe on each & every item.

Compliance with Laws and Law Enforcement Requests; Protection of Our Rights: We may disclose your information (including your personal information) to a third party if:

  • We believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request
  • To protect the security or integrity of our products and services
  • To protect our property, rights, and safety and that of our customers or the public from harm or illegal activities
  • To respond to an emergency which we believe in the good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person; or
  • To investigate and defend ourselves against any third-party claims or allegations.

Business Transfers:

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another person or company. And for clarity, this may include the change in proprietorship of a franchise territory. We will notify you of such a change in ownership or transfer of assets by posting a notice on our website and/or email as part of our contractual obligation to you.

Data Transfers

The data controller does not transfer personal data outside of the United Kingdom or European Union. The data controller has ensured that adequate safeguards are in place with data processors acting on its behalf.

How long will we keep the personal data?

Retaining some data may be subject to a statutory retention period and this must be adhered to, (to keep certain data for a minimum period of time). This may include personal data (name, address, contact details), but on expiry of such statutory requirement, such data will be destroyed securely. Where possible any personally identifiable data will be anonymised or pseudonymised.

Your information we use for occasional marketing purposes will be kept with us until you notify us that you no longer wish to receive this information. Our backup routine keeps data for a rolling 30 day period after which time the data is removed from all systems.

Statutory or other requirements

We do not process personal data in respect of any statutory requirement nor require personal data to be supplied as part of any contractual agreement other than the franchise agreement with our franchisees however, in respect of the controller’s services, certain communications may not be possible without such personal data being supplied, for example an email to furnish you with updates information etc. or an address to fulfil an order.

Profiling and Automated Decision Making

No profiling or automatic decision making processes are undertaken by us in respect of any personal data processing activities.

Your rights

Your fundamental rights as a Data Subject are:

  1. The right to be informed
  2. The right of access
  3. The right of rectification
  4. The right of erasure (often known as the right to be forgotten)
  5. The right to prevent processing
  6. The right to data portability
  7. The right to object
  8. Rights in relation to automatic decision making and profiling

Under the right of access (2), you have the right to obtain:-

– confirmation that your data is being processed;

– access to your personal data; and

– other supplementary information

So that you are aware of and can verify the lawfulness of the processing, your right to access can be exercised by contacting the data controller as above.

Not all fundamental rights are absolute.

Your right to complain to the supervisory authority/regulator

You have the right to complain about organisations processing your personal data.  You can exercise this right by contacting the supervisory authority of the data controller as follows:-

Head office

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Tel: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number

We regularly review and, where necessary, update our privacy information. If we plan to use personal data for a new purpose, we’ll update our privacy information and communicate the changes to individuals before starting any new processing.

Testimonials

Mrs Dean, Saffron Walden. CB10

Thank you for doing such an excellent job cleaning my Aga and being very professional.

Mrs Dean, Saffron Walden. CB10

Mrs Hughes, Cambridge. CB22

Efficient, sparkly and clean! Will recommend to friends and use again.

Mrs Hughes, Cambridge. CB22

Mrs Bird, Didley. PE28

Mike was really friendly from the outset. He did a very thorough job, making the oven look like new! Absolutely thrilled with the work done. Thanks!

Mrs Bird, Didley. PE28

Mrs Morgan, Cambridge. CB3

My 10 year old oven and 20 year old Aga have just had the OVENU treatment. I have never seen anything like it! Results I could never have got myself. Thank you Mike for doing an horrible job so cheerfully!

Mrs Morgan, Cambridge. CB3

Mrs A, Koxton. CB22

Fantastic service and happy to recommend to friends.

Mrs A, Koxton. CB22

Mrs Jones, Saffron Walden. CB10

Thank you for a great and friendly service. So glad i Have not got to clean the oven anymore!

Mrs Jones, Saffron Walden. CB10

Mrs Smith, Cambridge. CB24

I have a new cooker back again! Thank you so much for a beautiful job!

Mrs Smith, Cambridge. CB24

Mrs Lewis, Cambridge.

Very pleased with the service on our Aga.

Mrs Lewis, Cambridge.

Mrs Evans, Cambridge.

Thank you for an excellent job salvaging my oven and grill in the nick of time!

Mrs Evans, Cambridge.

Mr Forbes, Cambridge. CB2

Amazed at the result – looks like new again. Friendly and efficient service. Thanks.

Mr Forbes, Cambridge. CB2

Mrs Jobson, Barnardiston. CB9

Mike has been coming to clean our oven for several years. He does a fantastic job – very reliable and friendly – and the oven looks like new when he’s finished.

Mrs Jobson, Barnardiston. CB9

Mrs Arnold, Royston. SG8

My Lacanche looks like new!

Mrs Arnold, Royston. SG8

Mr Humphreys, Fulbourn. CB21

This is our second oven clean with OVENU and as before the service was fantastic. Would not go anywhere else. Mike our engineer is first class! Well done OVENU keep doing what you do.

Mr Humphreys, Fulbourn. CB21

Mr Marsh, Balsham. CB21

We have used Mike Korniotis for a number of years now and he has always provided an excellent service.. The work he provides is always first class and immaculate and I cannot recommend Mike and his service highly enough to anyone.

Mr Marsh, Balsham. CB21

Mrs Hancock, Bury St Edmunds. IP30

Great job. My oven looks like new. Would definitely recommend.

Mrs Hancock, Bury St Edmunds. IP30

Biddy Bigland, Little Dunlow. CB9

Mike always turns up on time. Polite and an excellent worker! My Aga looks brand new. Wonderful!

Biddy Bigland, Little Dunlow. CB9

Mrs Woodward, Lt Sampford. CB10

Great job as always. Thanks.

Mrs Woodward, Lt Sampford. CB10

Dr Portugal, Cambridge. CB5

Prompt, thorough, excellent service. Brilliant job.

Dr Portugal, Cambridge. CB5

Mrs Comyn, Cambridge. CB2

A superb service with professional friendly staff. I always book OVENU as I know that they will do a fantastic job. Thank you very much.

Mrs Comyn, Cambridge. CB2

Ms Chamouny, Duxford. CB22

Thank you for making my Range look better than it did when it was delivered as new! Absolutely fabulous job and I will be recommending you to anyone who asks.

Ms Chamouny, Duxford. CB22

Mrs Cheal, Cambridge. CB4

Fantastic service, fantastic job, my oven looks like new! This is the second time we have used OVENU – very happy, will be using you again.

Mrs Cheal, Cambridge. CB4

Mrs Pinner, Calne. PE28

Have used OVENU before and oven always looks great, lovely and sparkly. Great service. Thank you.

Mrs Pinner, Calne. PE28

Mrs Crook, Cambridgeshire.

The oven is as good as new now.

Mrs Crook, Cambridgeshire.

Mrs Andrews, Cambridge.

Thank you for a great job well done. Lots of attention to detail.

Mrs Andrews, Cambridge.

Mrs Benton, Cambridge. CB2

Fantastic job! My Aga is just like new.

Mrs Benton, Cambridge. CB2

Mrs Benniton, Lindsell. CM6

A very thorough job and a very friendly worker. Thank you very much.

Mrs Benniton, Lindsell. CM6

Mrs Val Golightly, Cambridge. CB24

What a fantastic job! Thank you so much, my oven looks new and sparkling.

Mrs Val Golightly, Cambridge. CB24

Mr Rilatti, Cambridge. CB22

Very friendly and professional service.

Mr Rilatti, Cambridge. CB22

Mrs Jill Hall, Cambridge. CB23

Alison cleaned my oven today and it is absolutely spectacular. It looks like a completely new oven. I would definitely recommend OVENU to any one.

Mrs Jill Hall, Cambridge. CB23

Mrs Kemp, Cambridge. CB4

OVENU was recommended to me by a friend and more than met my expectations. Thank you so much for a sparkling new oven.

Mrs Kemp, Cambridge. CB4

Dr Hocknell, Over. CB24

I have been using your service for a few years and am still as happy with it as I was at the beginning. I envisage using OVENU for a long time.

Dr Hocknell, Over. CB24

Mr Matthews, Hitchin. SG4

Very clean oven. No hassle and was very professionally done. Well worth it and saves your own elbow grease!

Mr Matthews, Hitchin. SG4

Mrs Phillips, Cambridgeshire. CB22

What a great A1 service – efficient and thorough. My Aga is sparkling. More than happy to recommend this company.

Mrs Phillips, Cambridgeshire. CB22

Mrs McCarthy, Saffron Walden. CB10

Very pleased with the results. Aga gleaming. Thank you.

Mrs McCarthy, Saffron Walden. CB10

Mrs Bevan, Rickling Green. CB11

Very pleased with your service today. The Aga is spotless after many years of cooking. Took a few hours, so confident it has been a job well done.

Mrs Bevan, Rickling Green. CB11

Mrs King, Cambridge. CB21

Mike is very good. My Aga has not been cleaned professionally before, just by me. It now looks like new. Thank you so much. See you again soon.

Mrs King, Cambridge. CB21

Mrs Anne Scott, Cambridgeshire. CB11

Pleasant experience.

Mrs Anne Scott, Cambridgeshire. CB11

Mrs Newman, Rampton. CB24

Very pleased with the results after a bad experience with a previous cleaner – I was delighted! Thank you very much – would recommend.

Mrs Newman, Rampton. CB24

Mr Stephen Peebles. Cambridgeshire

Efficient and reliable service.

Mr Stephen Peebles. Cambridgeshire

Mr Smith, Cambridge. CB21

What a great job! Almost frightened to cook anything in case I make a mess. Looking good.

Mr Smith, Cambridge. CB21

Mrs Sonter, Saffron Walden. CB11

What wonderful results again! I am always glad to see Mike. Fantastic service. Thanks.

Mrs Sonter, Saffron Walden. CB11

Mrs Gaine, Saffron Waldon. CB11

Mike always does a very good job and leaves the cooker looking like new!

Mrs Gaine, Saffron Waldon. CB11

Mrs Matheson,Cambridge. CB2

Fantastic job and friendly service – oven , microwave and bbq all cleaned beautifully. Thanks very much.

Mrs Matheson,Cambridge. CB2

Mr Gopal, Bar Hill. CB23

Mike did an amazing job on our Rangemaster! It really does look like new again. We will certainly recommend OVENU and Mike to friends and colleagues. Mike was an absolute pleasure to work with and watch as he completed the job. Thanks and best regards.

Mr Gopal, Bar Hill. CB23

Mrs Jo Houghton, Harston. CB22

Fantastic service , very thorough and our oven looks like new when they’ve finished!

Mrs Jo Houghton, Harston. CB22

Mrs Wendy Compson, Bury St Edmunds. IP28

Mike swept in the kitchen and took over as we were in chaos, new Granddaughter and I had forgotten to turn the Aga off. No problem he said and 6 hours later electric oven and Aga cleaned to perfection. Most impressive and he worked without a break (his choice) and he was extremely conscientious and easy to have around during a multitude of coming and going, including a Boxer dog!

Mrs Wendy Compson, Bury St Edmunds. IP28

Mrs Wade, Cambridge. CB2

So happy with my ‘looks like new’ oven. Also pleasant, friendly staff – who are so obliging and punctual. Would definitely recommend – 10/10.

Mrs Wade, Cambridge. CB2

Mrs Pemberton, Great Gransden. SG19

After Mike had cleaned my oven it looked like new. More expensive than others that I had contacted, but he did an excellent job.

Mrs Pemberton, Great Gransden. SG19

Mrs Whire, Cambridge. CB4

Excellent service! Will definitely be arranging a return visit.

Mrs Whire, Cambridge. CB4

Mrs Hefford, Cambridge. CB21

Well worth the money to have a sparkling oven almost as good as new.

Mrs Hefford, Cambridge. CB21

Mr Ringer, Cambridge. CB2

Wonderful job on a very dirty oven. I am thrilled!

Mr Ringer, Cambridge. CB2

Mr Patenall, Cambridge. CB2

I was delighted with Mike’s clean. He was quick, clean and personable! I would recommend OVENU to friends and neighbours.

Mr Patenall, Cambridge. CB2

Mrs Annadale, Thriplow. SG8

Highly recommended. Mike always gets my oven looking brand new.

Mrs Annadale, Thriplow. SG8

Mrs Morris, Cottenham. CB24

Thank you for returning my oven to almost new. Prompt friendly service, wouldn’t hesitate to recommend to others. Worth every penny!!

Mrs Morris, Cottenham. CB24

Mrs Scott-Priestley, Radwinter. CB10

Great job. Thank you.

Mrs Scott-Priestley, Radwinter. CB10

Mrs Pemberton, Cambridge. CB3

Thanks so much! The oven looks perfect. Thanks again Mike for a brilliant job.

Mrs Pemberton, Cambridge. CB3

Mrs Baker, Burlington. CB22

Very pleased with the results. My Rangemaster looks as good as new. Will definitely use again.

Mrs Baker, Burlington. CB22

Dr Induruna, Shelford. CB22

Great job on the oven looks as good as new! Fast and friendly service. Would recommend to all.

Dr Induruna, Shelford. CB22

Mrs Sidwell, Whaddon. SG8

Your agent has left me with a beautiful clean oven! Many thanks for a very efficient service.

Mrs Sidwell, Whaddon. SG8

Mrs Sheerman, Cambs. CB24

What a good service. No problems from start to finish, with an excellent end result. Would recommend and use again.

Mrs Sheerman, Cambs. CB24

Mr Still, Great Wratling. CB9

Arrived on time. Excellent job. All done happily and am very pleased. Will use again.

Mr Still, Great Wratling. CB9

Ms Suzie Jones, Cambridge.

This is the second time I have had my oven cleaned WOW it’s such a joy. it’s like having a ‘new oven’ . Many thanks for a lovely efficient service.

Ms Suzie Jones, Cambridge.

Mrs Farrell, Castle Camps. CB21

Great job – my cooker looks just like brand new – so sparkling.

Mrs Farrell, Castle Camps. CB21

Mrs Peacock, Teversham. CB1

Thank you so much Mike for a wonderful job. I am so pleased with the end result. I am looking at a brand new cooker with the lovely job you made. Very nice person to have clean your cooker. Money worth spent. See you next year!

Mrs Peacock, Teversham. CB1

Mrs Chemmell, Hardwick. CB23

What a delight to have my oven back as new. So very pleased!! Thank you.

Mrs Chemmell, Hardwick. CB23

Mrs Roem, Cambridge. CB1

Mike Korniotis is an experienced, likeable OVENU technician, who clearly takes pride in his oven cleaning business. We have used his services on various occasions and every time he manages to re-store our ovens to ‘showroom’ condition, without any horrid smells or fumes. He was also able to deep clean the extractor hood in a previous home. I would not hesitate to recommend Mike to anyone.

Mrs Roem, Cambridge. CB1

Ms Saunders, Cambridge. CB24

A great result and reliable service – as ever.

Ms Saunders, Cambridge. CB24

Mr Elliott, Cambridge. CB4

Efficient and effective. Would use this service again? Yes, we would.

Mr Elliott, Cambridge. CB4

Ms Jane Pennington, Haslingfield. CB23

After 6 years I finally decided to ring OVENU for a pre Christmas clean. My oven is now like new and presentable again.

Ms Jane Pennington, Haslingfield. CB23

Ms Ferrari, Cambridgeshire.

My over worked ovens were well over due, a clean and I am delighted with the result of OVENU’s service.

Ms Ferrari, Cambridgeshire.

Mrs. Bryland. Little Munlow. CB9

Every year I look forward to Michael come and clean my oven. It always looks amazing and he goes that extra mile and cleans some of my pans as well. He is polite, turns up on time and talks to my dogs as well! Well done OVENU!

Mrs. Bryland. Little Munlow. CB9

Mrs Wolfenden, Cambridge. CB5

Great! Thank you.

Mrs Wolfenden, Cambridge. CB5

Mrs. L.A. West, Steeple Morden. SG8

Mike has done a fabulous job on my Range cooker and I thoroughly recommend him!!

Mrs. L.A. West, Steeple Morden. SG8

Mrs Evans, Cambridge. CB1

My life saver! Hate cleaning cookers. Always a reliable and efficient job. Thank you.

Mrs Evans, Cambridge. CB1

Ms Pooley, Saffron Walden. CB11

This is at least the forth time OVENU has cleaned our oven. Thank goodness for them. It is a thorough and effective service, in fact the oven is now so clean I am not sure if I can bare to use it. Thank you, see you next year.

Ms Pooley, Saffron Walden. CB11

Mrs Thompson, Cambridge. CB1

Mike was fabulous as ever (his third visit here!) Thank you.

Mrs Thompson, Cambridge. CB1

Mrs Mclean, Downham Market. PE38

Very happy with service, friendly and thorough. Thank you.

Mrs Mclean, Downham Market. PE38

Mrs Moore, Cambridge. CB1

Thank you for a clean and sparkling oven.

Mrs Moore, Cambridge. CB1

Mrs George, Cambridge. CB23

Fantastic service – very friendly, efficient thorough cleaning that has fired me with enthusiasm to use my Aga and keep it shining clean. Thank you.

Mrs George, Cambridge. CB23

Mrs Echlin, Cambridge. CB4

Our Aga looks beautifully clean. We’ve had it for over 50 years and it looks almost new. I can’t recommend it enough.

Mrs Echlin, Cambridge. CB4

Mrs Monaghan-Keeler, Cambridge. CB23

Mike is always charming and friendly. This is now his fifth visit to us and we continue to be delighted with standard of his work. Hopefully he will be back in six months.

Mrs Monaghan-Keeler, Cambridge. CB23

Mrs James, Soham. CB7

Excellent, professional service and cheaper than originally quoted, I do like a bargain!

Mrs James, Soham. CB7

Mr Willoughby, Cambridge. CB22

Excellent service. Very professional and Mike was also very friendly.

Mr Willoughby, Cambridge. CB22

Prof Ian Leslie, Cambridge. CB4

Just like new! Fantastic.

Prof Ian Leslie, Cambridge. CB4

Mrs Poppy, Shudy. CB21

Very happy with service, excellent result and very pleasant to deal with.

Mrs Poppy, Shudy. CB21

Mrs Montgomery, Cambridge. CB23

Thank you so much – it’s like having a new oven. Worth every penny.

Mrs Montgomery, Cambridge. CB23

Ms Richards, Herts. SG8

Absolutely delighted with our lovely Mike! – He’s done a fabulous and thorough job. We would recommend him to anyone. Many thanks.

Ms Richards, Herts. SG8

Mrs Fiona Sanderson, Cambridge. CB22

Excellent, fabulous, clean effective job.

Mrs Fiona Sanderson, Cambridge. CB22

Mrs Dollar, Royston. SG8

Absolutely delighted! I have a brand new oven. Thank you!

Mrs Dollar, Royston. SG8

Mrs AstonJames, Little Bradley. CB9

Second time we have used you and we will be back! Very pleased with the service indeed – many thanks.

Mrs AstonJames, Little Bradley. CB9

Mrs Webster, Oakington. CB24

Another fantastic clean, thank you. Aga almost looks like new – nothing like it’s real age of 13!

Mrs Webster, Oakington. CB24

Mrs Thomas, Bury St Edmunds. IP30

Thank you for the absolutely fantastic service. Above and beyond our expectations and worth every penny!

Mrs Thomas, Bury St Edmunds. IP30

Mrs Clark, Shelford. CB22

This was my first experience of OVENU and I would definitely recommend them. I will certainly be having my oven cleaned once a year from now on. Fast, efficient, friendly service. Oven looks brand new. Fantastic.

Mrs Clark, Shelford. CB22

Colin Smith, Cambridge. CB21

The finished result is so impressive I fear I may never use my oven again! Wonderful!

Colin Smith, Cambridge. CB21

Mrs Barnes, Great Abington. CB21

Very efficient – cooker looked ‘like new’. Professional and caring service – with a smile.

Mrs Barnes, Great Abington. CB21

Mrs Lynne Raddon, Saffron Walden. CB21

Friendly, helpful service. Cleaned everything beautifully. Aga looks fantastic. Very pleased.

Mrs Lynne Raddon, Saffron Walden. CB21

Mr Blakesley, Cambridge. CB1

An excellent and efficient service.

Mr Blakesley, Cambridge. CB1

Mr Arthur, Cambridge. CB4

Thank you – an extremely professional job carried out by a courteous, punctual and friendly gentleman. Excellent – thoroughly recommend!

Mr Arthur, Cambridge. CB4

Mrs Potter, Cambridge. CB5

Efficient, and my ovens are shiny again.

Mrs Potter, Cambridge. CB5

Ms Bowkett, Cambridge. CB22

Looks like new, fabulous job. Really friendly, reliable guy.

Ms Bowkett, Cambridge. CB22

Mrs Beadman, South Cambridge. SG8

Oven as good as new. Aga sparkling. Shame to have to use them!

Mrs Beadman, South Cambridge. SG8

Ms Robins, Cambridge. CB2

As always, efficient and friendly service. A great job! Have used OVENU for years. Highly recommended.

Ms Robins, Cambridge. CB2

Mrs Oslo, Cambridge. CB2

Lovely job – my oven looks new again. Thank you.

Mrs Oslo, Cambridge. CB2

Mrs Freeman, Great Shelford. CB22

Mike was very friendly. He was very thorough, efficient and made the cooker and extractor hood look like new again. Highly recommended.

Mrs Freeman, Great Shelford. CB22

Mrs Haddow, Cambridge. CB22

First class service – swift and reliable.

Mrs Haddow, Cambridge. CB22

Mrs May, Hinxton. CB10

My Aga looks like new again. I am a complete convert to your oven/Aga valet service.

Mrs May, Hinxton. CB10

Mrs Holding, Cambridge. CB4

Thanks so much for making a wonderful job of cleaning up my Aga. Many thanks it is really gleaming.

Mrs Holding, Cambridge. CB4

Mrs Griggs, Cambridge. CB21

Oven looks like new! Will need to convince my husband I haven’t brought a new one!

Mrs Griggs, Cambridge. CB21

Mrs Jeeves, Willingham. CB24

As always I was very pleased with the punctual and courteous service we received from Mike at OVENU. My 10 year old Aga looked as good as new! It shone like the day it was installed. I can highly recommend Mike to anyone needing their oven or Aga cleaned, they won’t be disappointed. Thank you.

Mrs Jeeves, Willingham. CB24

Mrs Gill Pepersen, Isleham. CB7

Really happy with the efficient clean I had on my Aga yesterday. Thrilled with the results. Lovely man, prompt, polite. Thanks.

Mrs Gill Pepersen, Isleham. CB7

Mrs Adamson, Cambridge. CB2

A great service. I wouldn’t hesitate to recommend.

Mrs Adamson, Cambridge. CB2

Mrs Carter, Cambridge. CB2

Delighted with prompt friendly service. Repair done too so very pleased to have oven working and sparkling once again.

Mrs Carter, Cambridge. CB2

Mr Nick Johnson, Cambridge. CB1

I am very happy with the service and the results. Thank you.

Mr Nick Johnson, Cambridge. CB1

Mrs Barber, Cambridge. CB

What I like about OVENU is you come any time and do an excellent job.

Mrs Barber, Cambridge. CB

Mr Wallace, Balsham. CB21

I have used OVENU for the last few years and have been impressed by the standard of work and the courteous service. Many thanks.

Mr Wallace, Balsham. CB21

Mrs Holloway, Chrishall. SG8

You have exceeded my expectations !00%. Recommended service. My AGA is now looking as good as new – bad news for my husband as it looks like take – aways so I do not make it dirty again.

Mrs Holloway, Chrishall. SG8

Mrs Carter, Cambridge. CB25

Absolutely brilliant service. A sparkling clean oven and very friendly and helpful. Will definitely see them again!! Very, very pleased.

Mrs Carter, Cambridge. CB25

Mrs Holder, Clavering. CB11

Thank you for cleaning my very dirty oven. It looks marvellous and now I shall take pleasure in cooking again.

Mrs Holder, Clavering. CB11

Miss Turpin, Cambridge. CB1

Friendly, excellent service. Oven looks brand new, Very pleased would definitely recommend.

Miss Turpin, Cambridge. CB1

Mrs Reynolds, Clavering. CB11

Good job. Well done.

Mrs Reynolds, Clavering. CB11

Mrs Emma Plowman, Cambridge. CB10

As always a fantastic service. The oven looks as good as new. Thank you.

Mrs Emma Plowman, Cambridge. CB10

Angela Waller, Cambridge.CB1

Excellent job, carried out by friendly, approachable and hard worker. Cleaned up afterwards and we have now what seems a brand new oven. Thank you.

Angela Waller, Cambridge.CB1

Mr Edmonds, Great Shelford. CB22

I just wanted to say thank you for the excellent work on my Range cooker. It now looks ”like new” and all the work was very much appreciated.

Mr Edmonds, Great Shelford. CB22

Mrs Zeitlyn, Cambridge. CB4

I am delighted with the job you have done on my AGA which has come up0 looking like new. Amazing since it hadn’t been cleaned properly over 13 years!

Mrs Zeitlyn, Cambridge. CB4

Ms Sharon Paradine, Kedington. CB9

I just wanted to thank you for the absolutely wonderful job you have done on my AGA – it looks just like new! You did the job with minimal disruption and left the kitchen as you found it. See you next year. Thank you again.

Ms Sharon Paradine, Kedington. CB9

Mrs Ng, Cambridge. CB3

A wonderful job. My oven of 15 years looks brand new! Fantastic job.

Mrs Ng, Cambridge. CB3

Mrs Davina Brown, Cambridge. CB2

The oven looks like new and it’s so good to know that that’s one less thing for me to worry about.

Mrs Davina Brown, Cambridge. CB2

Mrs. J. Woods, Cambridge. CB23

Oven exceptional. Looks like new. Many thanks.

Mrs. J. Woods, Cambridge. CB23

Mrs Ritchie, Shelford. CB22

What a wonderful service and a fantastic result. Thank you. It looks like new again.

Mrs Ritchie, Shelford. CB22

Mrs Chapman, Cambridge. CB2

I highly recommend OVENU. Always a perfect job – spotless- reliable and friendly.

Mrs Chapman, Cambridge. CB2

Mrs Gardiner, Cambridge. CB1

Oven like brand new. Thank you very much.

Mrs Gardiner, Cambridge. CB1

Mrs Mead, Cambridge. CB25

Thank you for a fantastic service. The third time we have used you and the oven looks like new! An efficient and reliable service – thank you.

Mrs Mead, Cambridge. CB25

Mr Phewster, Cambridge. CB5

Fantastically clean oven! very good service too. A much appreciated clean.

Mr Phewster, Cambridge. CB5

Mrs Fuller, Mildenhall. IP28

Excellent service.

Mrs Fuller, Mildenhall. IP28

Dr Harrison, Great Shelford. CB22

Thanks for giving us a NU oven.

Dr Harrison, Great Shelford. CB22

Jenna Hardy, Sutton. CB6

My cooker has come up lovely! Very happy with it. Many thanks.

Jenna Hardy, Sutton. CB6

Mrs Brooks Pollard, Cambridge. CB3

Mike has cleaned our ovens for 9 years. It is always great to see Mike to catch up and at the same time get a ‘new look’ oven. A wonderful job is always done, he is a valuable person to know.

Mrs Brooks Pollard, Cambridge. CB3

Mrs Van Der Most, Cambridge. CB22

Prompt, efficient and friendly service. An old much loved AGA restored to tip top condition!

Mrs Van Der Most, Cambridge. CB22

Mrs Menzies, Sawston. CB22

Excellent, friendly service. Oven looks like new.

Mrs Menzies, Sawston. CB22

Mrs Dean, Cambridge. CB24

Excellent service. Fantastic cleaning. Polite and punctual.

Mrs Dean, Cambridge. CB24

Lynne Barrass, Stapleford. CB22

A beautifully clean oven! Excellent and courteous service.

Lynne Barrass, Stapleford. CB22

Susan Doble, Trumpington. CB2

Excellent service as always.

Susan Doble, Trumpington. CB2

Hazel Guilder, Great Cambourne. CB23

Very impressed with our oven and will use OVENU again. Nice service! Thanks.

Hazel Guilder, Great Cambourne. CB23

Natania Goldrich, Harston. CB22

Excellent. Spotless oven. Friendly service.

Natania Goldrich, Harston. CB22

Sally Kingsland, Cambridge. CB5

Thank you so much for our oven clean (especially the non – judgement of how bad we had let things get!) Now we just need the same touch on the rest of the house.

Sally Kingsland, Cambridge. CB5

Kerry Blanchflower, Cambridge. CB24

Wonderful. Better than new. Mike was great!

Kerry Blanchflower, Cambridge. CB24

Mick Reay, Ely. CB7

Fantastic service, on time and very friendly.

Mick Reay, Ely. CB7

Russell Goodenough, Papworth Everard. CB23

Another great job carried out by Mike. Thanks.

Russell Goodenough, Papworth Everard. CB23

Alisa Jobson, Barnardistan. CB9

Mike has been cleaning our oven for 3 years- he does a fantastic job- every time it looks new!

Alisa Jobson, Barnardistan. CB9